Password Assistance

Forgot Your Username or Password?

Enter your email address or username below and we will send you directions on how to reactivate your account.

USERNAME ASSISTANCE
If you do not remember your username, please insert your e-mail address into the box below and your username will be sent to that address.



E-mail:
OR

PASSWORD ASSISTANCE
Forgot Your Password? In order to re-set your password, enter your username below. You will be sent an email with instructions.

OR

IF YOU HAVE FORGOTTEN BOTH YOUR USERNAME AND PASSWORD, FOLLOW THE STEPS BELOW:

1. Enter your email address above to have your username sent to you by email.
2. Return to the "Forgot Your Username and Password" page and enter your username to receive instructions to re-set your password.
3. After re-setting your password, you will be able to access your account.

Username:
We are committed to protecting the privacy of your personal information. We may maintain a record of your interaction for donor-related, promotion and tax receipting purposes, where required. Occasionally, we may contact you with mission-related or program related communications. If you wish no further contact or have any questions or concerns regarding the privacy of your personal information, please contact the Chief Privacy Officer, at your provincial Heart and Stroke Foundation of Canada office at 1-888-HSF-INFO (473-4636) or through www.heartandstroke.ca/privacy.