FAQ'S - Sleep in Your Car

Everything you Want to Know About Sleep in Your Car ... and More!

Q. What is The Sleep in Your Car event?
A.  The Sleep in Your Car event is a fundraising and awareness event in support of Home Suite Hope's mission: to raise awareness about homelessness and crucial funds to support single parent and children faced with homelessness in the Halton region.  Participants will take part in a mass sleep out event on the parking lot of the YMCA of Oakville. Whether you register as an individual participant, or create a team and invite your  friends, family, co-workers or classmates to join,  anyone can participate to help put families on a better track of life.

Q. When and where is Sleep in Your Car?
A. The event takes place on Saturday, September 29th, at the Sheridan College Convention Center on 1400 Trafalgar Road, Oakville, ON.

Q. Is Sleep in Your Car child and pet friendly?
A. We welcome all families, but ask that you leave your pets at home.

Q.  Who organizes the event?
A. Sleep in Your Car is run by Home Suite Hope and organized by a dedicated and hardworking volunteer planning committee and event day volunteers.

Q. I would like to learn more about Home Suite Hope. 

Q. How can I volunteer?
A. Thank you for your interest in volunteering! Please send email events@homesuitehope.org

Q. How do I become a corporate sponsor of Sleep in Your Car?
A. Thank you for your interest in becoming a sponsor for the event! For more information, please call 905-630-4378 or email events@homesuitehope.org


Registration

Q. How do I register for Sleep in Your Car?
A. The easiest and fastest way to register for the event is by using our secure online registration system HERE.
You may also choose to:

  • a) Register by Mail: 1-200 North Service Rd. W #424, Oavkille, ON L6M 2Y1
  • b) Register by phone: 905-339-2370 Ext. 530

NOTE: Only online registrants can qualify for top fundraising prizes.

Q. Why can't I register on event day?
A. As we have limited vehicle space, we ask you to register prior to the event online and for the convenience of fundraising online.

Q. How much is the registration fee?
A. The registration fee is $500 but you can reduce this by actively fundraising!  If you raise $500 or more, registration is FREE!

Q. I registered to sleep out and am now not able to attend.  How can I still support the cause?
A. Thank you for your continued support.  If you are not able to attend, you can still support Sleep in Your car by making a personal donation. If you are participating as an individual, you can choose to sponsor yourself or if you are on a team, you can sponsor a teammate. You can also make a donation on our website.


Team Registration and Fundraising

Q. What is my Fundraising Hub?
A. As you login, you enter The Fundraising Hub.  Here is where you will find different tools to help you send emails, track your online donations and your team's fundraising progress.

Q. How do I register a team for Sleep in Your Car?
A. It's really simple:

  1. The first step is to register yourself.  In the registration process, you will be asked if you would like to 'Create a Team', click on this button.  As you are creating the team, you are assigned the role of Team Captain.
  2. Choose your team type:  Friends and Family Team, Corporate team or School Team.
  3. Take a moment to think about a fun team name, choose your name and fill in a team description if desired. 
  4. You have the opportunity to customize your team page which can be completed at any time. To complete registration, click 'Finalize registration'.
  5. Once you have completed registration, you're all set! Now you can go to  your Fundraising Hub and begin to recruit new team members and start fundraising!

Q. How do I join a team?
Note: In order to join a team, the team must already be registered for Sleep in Your Car.
A. The first step is to register as an indivdual. During the registration, choose the option 'I will join a team'.  Enter the name of the team or team captain, and complete the registration. Once you are done, you can invite others to join. email family and friends or see what your teamates are doing to reach the goal.

Q. I have already registered as an individual but would like to join a team/create my own team. How do I do that now?
A. If you want to you join an existing team:
Login to your Fundraising Hub and select the ‘Team’ button on the left side bar. Click on ‘Join A  Team’ and search for the team you wish to join. Click on the name of the team you wish to join. It will then take you to the actual Team Page page.Click on ‘Join this Team’ to become a part of that team.

To create a team:
Login to your Fundraising Hub and click on 'Create a Team’ button on the left side. Select what type of team you wish to create. You will

Q. What is the maximum file size for a photo?
A. Photos can be up to 2.5 Megabytes (MB) and will be re-sized to 300 by 400 pixels.


Donations

Q. How do I ask others to donate ?
A. When you Login, you will enter the Fundraising Hub.  Here, click on the 'Fundraising' button from the left side menu bar.  Then, click on 'Get Donors', where you will be able to use a template email or create your own to invite friends and family to donate and help you reach your fundraising goal. 

Q. What do I do with cash and cheque donations?
In the Fundraising Hub, click on 'Fundraising'. Then click on 'Cash and cheques'.  Here, you can enter your donation information.  In order for your donors to receive a tax receipt, all their address information must be entered. These donations will not show on your fundraising thermometer on your Personal Donation page.

You have 2 options when handling cash donations:

  1. You can enter them online and cover the cost with your own personal credit card.
  2. You can enter them online and bring the cash on Sleep in Your Car Day to hand into the Registration Table

Note:  All Cheque donations made to Home Suite Hope or Sleep In Your Car need to be handed in on event day and cannot be covered by your credit card.

Q. Why do you need my Credit Card Security number?
The Credit Card Security number (Card Verification Value Code) is an anti-fraud security feature to help verify that you are in possession of your credit card. For Visa/MasterCard, the three-digit CVV number is printed on the signature panel on the back of the card immediately after the last four digits of your card's account number.


Tax Receipts

Q. When will Sleep in Your Car send out tax receipts for donations?
A. If you donate online, you will receive an electronic tax receipt within the same day.  Any cash or cheque donations will receive their tax receipts no later than December 31st, 2018.


Q. I have lost my original tax receipt and require a duplicate. What do I do?
Please email info@homesuitehope.org to receive a duplicate/correction to your tax receipt.

Q. I made an online donation and I cannot open my tax receipt? Why is this?
Electronic tax receipts are sent in PDF format. If you currently do not have Adobe Reader on your computer, you will not be able to open the attachment. Download Adobe Reader: http://www.adobe.com/downloads/. For a replacement tax receipts, requests for reprints, and/or corrections please contact Walk support at info@homesuitehope.org

Q. Do I get a tax receipt for paying my registration fee?
A. According to Canada Revenue guidelines, registration fees are not tax receiptable.

Q. How long is the tax receipt valid for?
A. According to CRA guidelines, you have up to 5 years from the date of issue to include this on your tax return.