Climb FAQs Fundraising FAQs Registration FAQs Donation FAQs Tax Receipt & Self-Sponsorship FAQs Login FAQs

If you have any questions that are not answered in this FAQ regarding please contact our Climb team:

 

Climb FAQs back to top

How do I register for the 25th Annual Canada Life CN Tower Climb for WWF-Canada?
Register for the event of your choice, by clicking on the button for the event you wish to register for at wwf.ca/cntower (Public Climb, Youth Climb or team Climb). From there click the blue Register Now button and you will be guided through the registration process. Required fields are marked with an asterisk (*); please make sure to fill out all required information. Check out our Registration FAQs if you require additional help.

PLEASE MAKE SURE YOU REGISTER FOR THE RIGHT CLIMB!

If you are unsure of which Climb is best for you, please contact our Events team at events@wwfcanada.org or 416-484-7700. We will be glad to assist you.

 

What is the difference between the Team Challenge, Public Climb and Youth Group Climb?
The Team Challenge is being held the morning of Sunday, April 26th, 2015 between 6:00am and 10:00am! This event is a competitive climb, both in terms of fundraising and climb speed. A team consists of 4 to 7 climbers. Each team of climbers must collect and submit a minimum average of $150 per team member – for example a team of 4 must raise $600 but 1 member can raise $300, 2 more members can raise $150 each and the last member doesn’t have to raise anything. As long as the team total is $150 multiplied by the number of team members, then your team is eligible to climb! Fundraising rewards are awarded for those climbers that raise above the minimum!

If you have any questions regarding the Team Challenge, please contact Team Challenge Coordinator, Kyla Marshall at kmarshall@wwfcanada.org or 416-489-4567 ext. 7236. We will be glad to assist you.

The Public Climb is being held the morning of Saturday, April 25th, 2015 between 6:00am and 10:00am! This event is for individual recreational climbers of any age. Each climber must collect and submit a minimum of $75 in fundraising on or before the event day in order to be eligible to climb. Fundraising rewards are awarded for those who raise above the minimum!

The Youth Group Climb is a recreational climb designed for groups of 10 or more youth climbers - such as students, community centre clubs, girl guides, boy scouts, youth sports teams and more! These Groups can choose to climb on either the same day as the Public Climb (Saturday, April 25th) or the Team Challenge (Sunday, April 26th). Each group member has the same fundraising minimum ($75) as the Public Climb, however the group total can be averaged across the group members – for example a group of 10 must raise $750 but 1 member can raise $450, 2 more members can raise $150 each and the remaining members don’t have to raise anything. As long as the group total is $75 multiplied by the number of group members, then your group is eligible to climb!

If you have questions about the Youth Groups Climb you can contact our Youth Group Coordinator, Deb Bulman at dbulman@wwfcanada.org or at 416-489-4567 ext. 7291.

 

I registered for the wrong climb!
We want you to have the best climbing experience possible.

If you have registered for the wrong climb and want to switch, please let us know ahead of time by contacting our Events team at events@wwfcanada.org and we will switch you to the Climb you wish to participate in.

 

Is there a Registration Fee?
To celebrate our 25th CN Tower climb this year there is no mandatory registration fee!

 

Can I carry anything with me while climbing?
No. This is HANDS-FREE in order to ensure climber safety. Therefore all items MUST be left at the free coat-check or with friends before heading towards the Tower (WWF-Canada volunteers and staff and/or CN Tower staff will not be held responsible for any items left in the coat-check).

The ideal climber in the Canada Life CN Tower Climb wears running shoes and athletic clothing with nothing in their pockets or tied around their waist. They left their iPod at home and checked their coat and small bag with a snack in the free coat-check which they can pick up after the Climb, along with their free Climb t-shirt and fundraising rewards.

 

Where is the Canada Life CN Tower Climb located?
The Canada Life CN Tower Climb for WWF-Canada begins with registration check-in in Rogers Centre Gate 14. All climbers must check-in at registration and obtain a timing device and security wristband before heading over to the nearby CN Tower. Your climb begins as soon as you are checked-in!

 

What time do the Climbs start/finish?
The Public Climb takes place between 6:00am and 10:00am on Saturday, April 25th. All climbers must be checked-in at registration before 10:00am in order to climb. The climb begins as soon as you check-in – first come, first served.

The Team Challenge takes place between 6:00am and 10:00am on Sunday, April 26th. All teams must be checked-in at registration before 10:00am in order to climb. The climb begins as soon as you check-in – first come, first served.

Groups in the Youth Group Climb can choose to do their climb either on Saturday, April 25th or Sunday, April 26th between 6:00am and 10:00am – please contact our Youth Group Coordinator, Deb Bulman at dbulman@wwfcanada.org or at 416-489-4567 ext. 7291 to book a time. All groups must be checked-in at registration before 10:00am in order to climb. The climb begins as soon as you check-in – first come, first served.

Fundraising pages for all climbs will be open until the end of May 2015.


Can I register on the day of the Climb?
Yes, you can register on the day of the Climb if there are still available spaces, you have the required fundraising minimum AND you check-in before the Climb event time is finished (see Event Details). Remember, space is limited, new climber registrations will depend on availability.

Make sure you bring the applicable fundraising minimum for the Climb you wish to register for. Fundraising rewards are awarded to those who fundraise above the minimum!

However, if you register online you are guaranteed a spot and also gain access to valuable fundraising tools. To aid in a speedy check-in on the day of the Climb, we recommend registering online and submitting all donations online before 5:00pm on Friday, April 24th, 2015.



Can Climbers get a waiver in advance?
Yes! A waiver can be downloaded from the bottom of all climb pages in the Resources section.

All climbers who registered online have already accepted the waiver during the registration process. For climbers under 18 years of age, it is assumed a parent or guardian was there to witness the acceptance of the waiver.

For those under 18 registering at the event, you can download the waiver from the bottom of any page under the Resources section. It can be printed off and signed before the event. This way if the parent or guardian is not accompanying the climber they do not have to be present when the waiver is handed in during registration check-in.

Climbers under 12 years of age must be at least 42 inches tall (or 3½ feet) and accompanied by a registered adult climber during their climb.

Climbers who register on the day of the event (if space permits) will have to fill in their information on a pledge form and sign a waiver before they can climb.

 

Can children climb the CN Tower?
Yes. There is no age restriction, only the height restriction explained below. All registered climbers, regardless of age, are required to raise the fundraising minimums as well.

Climbers under 12 years of age must be at least 42 inches tall (or 3½ feet) and accompanied by a registered adult climber during their climb.

 

Where can I pick up my fundraising rewards?
Fundraising rewards are our way of recognizing you for all of your support and great fundraising work! They are our way of saying thank-you on behalf of WWF, as well as all species at risk and the habitats they call home.

For Team, Public and Youth Group climbers, if you are eligible for a fundraising reward, an indicator will be placed on your time card during check-in.  After completing the Climb, your fundraising rewards will be available after your climb in Rogers Centre. This is our way of recognizing and thanking you for all of your support - on behalf of WWF, as well as all species at risk and the habitats they call home.

Fundraising rewards for fundraising amounts of $2,500 or more may not be awarded at the event. If they are not awarded at the event, they will be mailed to climbers shortly after the Climb.

 

Who receives a WWF-Canada event t-shirt?
All Team, Public and Youth Group climbers are entitled to a free Climb t-shirt! You will be able to pick it up near registration after you complete your Climb.



Why are there numbers written on my time card/punch card?
The numbers written on the time cards are climber confirmation numbers. These confirmation numbers will be posted along with each climber’s climb time after event day on this website. If you register online before the Climb you'll also be able to view your results simply by searching for your name.



What is the best way for people to sponsor my climb?
Online donations are by far the best method. Our website is secure and your sponsors will have access to their e-receipts within five business days. Your personal fundraising page will register new donations as soon as they have been made online.

 

Why does WWF distribute water bottles at the event?
This is our 25th year in partnership with the CN Tower and we have hosted and coordinated this very successful fundraising event for WWF-Canada with their help. The participation for our climb grows every year and our number one priority is the health and safety of our climbers.

Historically, allowing climbers to carry bottled water in secured fanny packs has resulted in:

Due to the ongoing and critical safety concerns for our climbers, this change in policy was necessary.

As such, we will be providing the following:

At this time, using bottled water at the top of CN Tower is the only logistically sound way that we can provide over 6,400 climbers with hydration at both the Team Challenge and the Public Climb.

At the base of the Tower, we use a water trailer to hydrate our climbers; water is provided to all climbers in biodegradable cups, instead of water bottles.

Our Sustainability @ Work Committee is always striving to reduce our event footprint and these measures reflect our commitment to saving the environment.

 

Want to show your support for the planet? Become an event sponsor or donate prizes to the Climb! Contact our Manager of Partner Marketing, Sarah Powell at spowell@wwfcanada.org or 416-489-4567 ext. 7305.

 

 

FUNDRAISING FAQsback to top

Need a waiver?
Download a waiver.
 

Need a pledge form?
Download a pledge form.


Need fundraising tips?
Check out our quick Fundraising Tips and Asking Made Easy Poster.


What is the best way for people to sponsor my climb?
Online donations are by far the best method. Our website is secure and your sponsors will have access to their e-receipts within five business days. Your personal fundraising page will register new donations as soon as they have been made online.

 

What do I do with cash donations?
Do not mail cash donations!!

For cash (or cheques made out to you), simply donate to your own campaign using your credit card and keep the cash. By doing this, on the day of the Climb, your registration check-in will be sped up because you won’t have any cash to hand in because you did it all online! Also, enter your donor’s email address and their tax receipt to be immediately sent out.

By entering all of the information online you also help keep administrative costs down for WWF.

To enter cash donations, there are two options:

For money orders or cheques (made payable to ‘WWF-Canada’), you can mail in these donations with a pledge form (pledge forms can be downloaded from the bottom of any page under the Resources section) to the address below.

 

What amount do they have to donate to get a tax receipt?
All donations of $20 or more will get automatically receipted. Upon special request, a tax receipt for smaller amounts can be issued. Please ensure that complete addresses are included either online or on the pledge form and if submitting a pledge form please ensure the writing is legible.

Please contact WWF-Canada at 1-800-26-PANDA (72632) if you would like to receive a tax receipt for donations under $20.


What should I do if one of my donors has not received a tax receipt?
Please contact our Events team at events@wwfcanada.org or 416-484-7700. We will be glad to assist you.



Is there a minimum I must raise in order to participate in the climb?
Yes. All registered climbers must collect and submit the fundraising minimum in order to be eligible to climb.

For Team climbers, each team of climbers must collect and submit a minimum average of $150 per team member – for example a team of 4 must raise $600 but 1 member can raise $300, 2 more members can raise $150 each and the last member doesn’t have to raise anything. As long as the team total is $150 multiplied by the number of team members, then your team is eligible to climb!

For Public and Youth Group climbers, each individual climber must raise a minimum of $75.

For Youth Groups this minimum can be averaged – for example a group of 10 must raise $750 but 1 member can raise $450, 2 more members can raise $150 each and the remaining members don’t have to raise anything. As long as the group total is $75 multiplied by the number of group members, then your group is eligible to climb!



Why fundraise more than the minimum?
Every dollar you raise goes a long way to help WWF protect species at risk and the habitats they call home. WWF is also pleased to offer fundraising rewards for climbers who fundraise above and beyond the minimum. Fundraising rewards are available for climbers who raise more than the fundraising minimum!

Visit our website to see some of the successes that WWF-Canada has been able to accomplish with help from our donors or send the link around to your possible supporters and donors!

Interested in more information about WWF-Canada financial stewardship plan? You can check out our Where the Money Goes infographic.



Platinum Panda
You deserve to be rewarded!

To coincide with WWF-Canada’s 25th Anniversary Canada Life CN Tower Climb, we introduce Platinum Panda. Looking to recognize our top fundraisers, WWF-Canada will be offering a first-class climb experience all the way to the top of the tower.

From a personalized and express registration valet, start of the line access to the CN Tower, to exclusive climb elevators on the way back down. A dedicated climb check-in room and uniquely panda-branded gift will ensure this year’s climb experience is like no other.

Platinum is precious and rare, as are special climbers who go above and beyond fundraising for WWF-Canada.

Fundraise over $1,000 as an Individual, or an average of $1,000 per climber across your Team, and allow us to introduce you to the Platinum Panda experience!


Your personal and group fundraising page URLs
In order to easily check out your personal or group fundraising pages, send yourself an email through the system (using the steps below). This email will include a link to your personal fundraising page. Click on the link and bookmark it for future visits.

Group Leaders, it may be best to send yourself the Group page link from your dashboard as well. From this link you can get to all of the group member’s pages too.

Once you login to your personal fundraising page, click Get Sponsors on the left-hand menu under Dashboard. Here there is an email section and WWF-Canada recommends sending this email message to yourself. This message includes your personal fundraising page URL and you can use this message to easily find it for future use and log ins.

 

How do I log in?
To login to your fundraising dashboard, go to wwf.ca/cntower and click the Login button on the top-right side. From here you can enter your username and password. If you've forgotten your login information, don’t worry! You can click the Forgot your username or password? link just below where you sign in. Follow the instructions, and an email will be sent to you with your login information.



How do I get sponsors?
You can solicit donations by logging into your personal fundraising page and clicking on Get Sponsors on the left-hand menu under Dashboard. Here there is an email section and you can email someone from your fundraising address book or add a new person to your address book.

To add more than one person at a time to your address book, click the Address Book button above the text box on the right side, from here you can import your contacts. Once your recipients have been chosen, you can personalize your message. You can also preview your message before you send it.



How do I publicize my Climb to get sponsors?
Those who publicize their climb raise more money! WWF recommends you publicize it everywhere. Include it on your email signature. Post it on your personal website or blog if you have one. Post it on social media sites like Facebook and Twitter (#CNTowerClimb). Text it to your friends too! Remember; post it on your sites more than once! That way it will show up in your friends’ newsfeeds often. Ask your friends to forward the link to their fans and followers too!

Check out some fundraising tips here!



How do I use the address book?
You can import your personal address book to make fundraising quick and easy. Click Get Sponsors on the left-hand menu under Dashboard. From here you can click the Address Book button above the text box on the right side.

If you have a lot of contacts, you may want to send them emails from your personal email account instead. Before you do this, send yourself a fundraising email through the fundraising dashboard. Once you receive this email you can forward it on to everyone in your regular address book. This email will include a link to your personal fundraising page and your email recipients will be able to click on this to go directly to your personal fundraising page where they can sponsor you.

 

 

REGISTRATION FAQsback to top

How do I register for the 25th Annual Canada Life CN Tower Climb for WWF-Canada?
Register for the event of your choice, by clicking on the event you wish to register for at wwf.ca/cntower. Click Register to climb on the left-hand side menu, you will be guided through the registration process. Required fields are marked with an asterisk (*); please make sure to fill out all required information. Check out our Registration FAQs if you require additional help.

PLEASE MAKE SURE YOU REGISTER FOR THE RIGHT CLIMB!

If you are unsure of which Climb is best for you, please contact our Events team at 416-484-7700 or events@wwfcanada.org. We will be glad to assist you.


What is the difference between the Team, Public, and Youth Group Climbs?
The Team Challenge is being held the morning of Sunday, April 26th, 2015! This event is a competitive climb, both in terms of fundraising and climb speed. A team consists of 4 to 7 climbers. Each team of climbers must collect and submit a minimum average of $150 per team member – for example a team of 4 must raise $600 but 1 member can raise $300, 2 more members can raise $150 each and the last member doesn’t have to raise anything. As long as the team total is $150 multiplied by the number of team members, then your team is eligible to climb! Fundraising rewards are awarded for those climbers that raise above the minimum!

If you have any questions regarding the Team Challenge, please contact Team Challenge Coordinator, Kyla Marshall at kmarshall@wwfcanada.org or 416-489-4567 ext. 7236. We will be glad to assist you.

The Public Climb is being held the morning of Saturday, April 25th, 2015! This event is for individual recreational climbers of any age. Each climber must collect and submit a minimum of $75 in fundraising on or before the event day in order to be eligible to climb. Fundraising rewards are awarded for those who raise above the minimum!

If you have any questions regarding the Public Climb; please contact our CN Tower Event Coordinator at events@wwfcanada.org or 416-484-7700.

The Youth Group Climb is a recreational climb designed for groups of 10 or more youth climbers - such as students, community centre clubs, girl guides, boy scouts, youth sports teams and more! These Groups can choose to climb on either the same day as the Public Climb (Saturday, April 25th) or Team Challenge (Sunday, April 26th). Each group member has the same fundraising minimum ($75) as the Public Climb, however the group total can be averaged across the group members – for example a group of 10 must raise $750 but 1 member can raise $450, 2 more members can raise $150 each and the remaining members don’t have to raise anything. As long as the group total is $75 multiplied by the number of group members, then your group is eligible to climb!

If you have questions about the Youth Groups Climb you can contact our Youth Group Coordinator, Deb Bulman at dbulman@wwfcanada.org or at 416-489-4567 ext. 7291

 

I registered for the wrong climb!
We want you to have the best climbing experience possible.

If you have registered for the wrong climb and want to switch, please let us know ahead of time by contacting our Events team at events@wwfcanada.org.

 

Is there a Registration Fee?
To celebrate our 25th CN Tower climb this year there is no mandatory registration fee!

 

How secure is this site?
Our site is secured by 128-bit encryption and we are PCI Level 1 Compliant, which is the highest industry standard for payment security. Your web browser will encrypt information automatically when it is connected to a secure server, evidenced by an address beginning with ‘https.’ The server decrypts the text upon its arrival, but as the information travels between computers, interception of the transmission will not be fruitful to anyone who may be ‘listening in,’ they would only see unreadable gibberish.



What is a username?
Your username is your unique identification. This is the name you will use to log in to your fundraising dashboard.

 

Can I add a new individual or an addition to my group at the same time as registering myself for the climb?
Yes, it is possible to register another climber while registering yourself for the Climb. If you would like to register another climber on your team, please click + Add Others button during registration and complete the necessary information.

If registering multiple climbers for a youth group, ensure that you choose Join a Team when registering the climbers once the first registration has created the group.

 

For the Team Climb, why do you need to know where I work?
We use the company name of WWF-Canada partners, Canada Life CN Tower Climb event sponsors and VIP teams to help us organize the teams. It is important information, so please include it. If your company is not in the drop-down list, please choose Other.

Check out our Become a VIP Team page for more information on VIP team requirements and perks!

If you think your company name should be included in this drop-down list, please contact our Events team at events@wwfcanada.org or 416-484-7700.

 

What does LP@W stand for?
LP@W is WWF’s employee engagement program – Living Planet at Work. Companies that have LP@W in their company name are actively taking steps to make their workplace a more sustainable environment. Check out atwork.wwf.ca or contact the Living Planet @ Work team at LivingPlanetatWork@wwfcanada.org or 416-489-4567 ext. 7256 to find out more today!

 

How do I change my contact information?
You can change your contact information in your fundraising dashboard by logging in and clicking Profile on the left-hand menu. Or you can contact our Events team at events@wwfcanada.org or 416-484-7700. We will be glad to assist you.



I've already registered, how do I log in?
To login to your fundraising dashboard, go to wwf.ca/cntower and click the Login button on the top-right side. From here you can enter your username and password. If you've forgotten your login information, don’t worry! You can click the Forgot your username or password? link just below where you sign in. Follow the instructions, and an email will be sent to you with your login information.

Check out our Login FAQs  if you require additional help.



What if I do not receive confirmation of my registration?
If you do not receive a confirmation email from WWF-Canada to verify that you have successfully registered for the Climb, first double check the email address that you provided and check your spam folder.

If there is still no confirmation, please contact our Events team at events@wwfcanada.org or 416-484-7700. We will be glad to assist you.



What does WWF use my personal information for, including my email address?
WWF-Canada will use the information gathered for the purpose of processing your climb registration, issuing tax receipts (as applicable), providing periodic conservation updates, as well as opportunities to support WWF's mission. We will not use your personal information for any other purposes, without your further consent.

 

 

DONATION FAQsback to top


Why should I donate to WWF-Canada?
When you give generously today, you are a partner in WWF-Canada's important conservation work. Your gift will be carefully invested to make the maximum impact to species and the habitats they call home on behalf of Canada’s climate, water and people. You can help conserve ecological treasures such as the Great Bear Rainforest, one of the richest and most productive ecosystems on Earth.

By stepping up to climb you can help our planet while having fun! Make the Climb your tradition every spring!

Steps to donate:

  1. Search for a friend to donate to (go to wwf.ca/cntower and choose the climb they are registered in, from here you can find the DONATE link at the top of every page. Enter all or part of the name you are searching for and click Search. If you want to search the full list of registered fundraisers, leave the text box empty and click Search.
  2. From the search list, click the name of the person you want to donate to. This will take you to their personal fundraising page. Click the Donate Now button on the right-hand side to start the donation process.
  3. On the donation form, enter your contact information, as well as your credit card information and click the Continue button.
  4. Your donation will be processed and you will receive an email acknowledging your donation.
  5. You will receive your tax receipt by email within five business days.

Search for someone to sponsor now!


What to do if you can't find a climber using the search?
If you can't find the climber you're looking for, check with them to ensure they are registered online. Some climbers choose to not appear in the search, if this is the case they should be able to provide you with a direct link to their personal fundraising page.

If they have chosen to not appear in the search by mistake they should contact our Events team at events@wwfcanada.org or 416-484-7700 and they can update this.



What is the best way for people to sponsor a climber?
Online donations are by far the best method. Our website is secure and donations are e-receipted within five business days. The climber's personal page will recognize your donation as soon as it has been made online. Donating on-line is quick, easy, secure and saves the environment by reducing waste and administration time.

 

What do I do with cash donations?
Do not mail cash donations!!

For cash (or cheques made out to you), simply donate to your own campaign using your credit card and keep the cash. By doing this, on the day of the Climb, your registration check-in will be sped up because you won’t have any cash to hand in because you did it all online! Also, enter your donor’s email address and their tax receipt to be immediately sent out.

By entering all of the information online you also help keep administrative costs down for WWF.

To enter cash donations, there are two options:

For money orders or cheques (made payable to ‘WWF-Canada’), you can mail in these donations with a pledge form (pledge forms can be downloaded from the bottom of any page under the Resources section) to the address below.

 

What amount do I need to donate to get a tax receipt?
All donations of $20 or more will get automatically receipted. Upon special request, a tax receipt for smaller amounts can be issued. Please ensure that complete addresses are included either online or on the pledge form and if submitting a pledge form please ensure the writing is legible.

Please contact WWF-Canada at 1-800-26-PANDA (72632) if you would like to receive a tax receipt for donations under $20.

 

How will I obtain my tax receipts?
Online donations will be issued with an e-receipt within five business days of a successful transaction. Please make sure you've provided us with a valid email address. Offline donations will be receipted by mail by June 30, 2015 at the latest.



What should I do if I have not received a tax receipt?
Please contact our Events team at events@wwfcanada.org or 416-484-7700. We will be glad to assist you.


How secure is this site?

Our site is secured by 128-bit encryption and we are PCI Level 1 Compliant, which is the highest industry standard for payment security. Your web browser will encrypt information automatically when it is connected to a secure server, evidenced by an address beginning with ‘https.’ The server decrypts the text upon its arrival, but as the information travels between computers, interception of the transmission will not be fruitful to anyone who may be ‘listening in,’ they would only see unreadable gibberish.

Your web browser will encrypt information automatically when it is connected to a secure server, evidenced by an address beginning with ‘https.’ The server decrypts the text upon its arrival, but as the information travels between computers, interception of the transmission will not be fruitful to anyone who may be ‘listening in,’ they would only see unreadable gibberish.

 

What does WWF use my personal information for, including my email address?
WWF-Canada will use the information gathered for the purpose of processing your climb registration, issuing tax receipts (as applicable), providing periodic conservation updates, as well as opportunities to support WWF's mission. We will not use your personal information for any other purposes, without your further consent.

 

 

TAX RECEIPT & SELF-SPONSORSHIP FAQsback to top

 

If I make a donation to myself (self-sponsor) will I receive a tax receipt and be eligible for fundraising rewards as well?
In compliance with CRA guidelines, if you choose to receive a benefit for your donation, as is the case with fundraising rewards, you may not be eligible for a tax receipt. To ensure that you are eligible for fundraising rewards and receive a tax receipt, please donate to another climber.

 

What are some examples of receiving fundraising rewards for self-sponsorship and being eligible for a tax receipt?

Please note: Fundraising rewards for fundraising amounts of $2,500 or more may not be awarded at the event. If they are not awarded at the event, they will be mailed to climbers shortly after the Climb.

 

LOGIN FAQsback to top

How do I log in?
To login to your fundraising dashboard, go to wwf.ca/cntower and click the Login button on the top-right side. From here you can enter your username and password. If you've forgotten your login information, don’t worry! You can click the Forgot your username or password? link just below where you sign in. Follow the instructions, and an email will be sent to you with your login information.


What is a fundraising dashboard?
The fundraising dashboard is an easy to use tool to help you track your fundraising progress. You can create a personal fundraising page, invite people to visit your personal fundraising page and sponsor you, see who's sponsored you, thank your sponsors and enter offline donations you've received.


What is a personal fundraising page?
A personal fundraising page is a page you can customize and ask your friends and family to visit when asking for sponsors for your Climb. Once you register, by default you will have a personal fundraising page created for you. You can customize and personalize it with photos, videos, a progress thermometer and personal messages. You can do this by logging in to your dashboard.


Do I have to use and edit my personal or team fundraising page?
Once you register online you will have a standard personal fundraising page and a group page if you are registered as a youth group. You can choose to change them and personalize it with photos, videos, a progress thermometer and messages to inspire those driven to your page to sponsor you.

The Team Leader is the only one who can personalize the group fundraising page.

Your personal fundraising page URL

In order to easily check out your personal fundraising page; send yourself an email through the system (using the steps below), this email will include a link to your personal fundraising page. Click on the link and bookmark it for future visits.

Once you log in to your personal fundraising page, click Get Sponsors on the left-hand menu under Dashboard. Send this to yourself to save your personal fundraising page URL.


How do I change my personal or group fundraising goal?
Your personal fundraising goal is found on your fundraising dashboard, to change this simply log in, go to Dashboard from the left-hand menu and click the change link beside Goal. All you have to do is overwrite the value in the box and click Save. It may take a few minutes to show the update.

To change your group fundraising goal you must be the Group Leader. Simply follow the same steps above, but go to Group on the left-hand menu instead.

 

How can I see who has sponsored me?
On your fundraising dashboard click Thank Sponsors under Dashboard on the left-hand menu. Here you will find a detailed list of your sponsors and the amounts they have donated to your Climb.

 

How can I see who's on my team?
On your fundraising dashboard go to Team on the left-hand menu and scroll down to see your group members.

 

How do I upload a photo or video to add to my personal page?
Log in to your fundraising dashboard and click Dashboard and scroll down to the Images and Videos section. Here you can choose to either upload a picture or a video by selecting the appropriate button and choosing the photo from your computer that you would like on your page. You can upload up to five images and videos in total.


How do I get friends/family to sponsor me in the climb?

  1. You can send them an email with a link back to your page. (see the Fundraising FAQs for info on how to send emails through your dashboard)
  2. Use social media like Facebook and Twitter to share the link to your fundraising page (#CNTowerClimb). Share updates with your networks on the status of your fundraising and training to get them engaged and encourage them to sponsor your Climb.
  3. They can also visit the Canada Life CN Tower Climb website (wwf.ca/cntower) and click on the Donate link at the top of any page. They can then search for your name to find your personal fundraising page.

Check out our quick Fundraising Tips.

 

How do I send a personalized email to potential sponsors?
You can solicit donations from your dashboard. Log in to your fundraising dashboard and click Get Sponsors on the left-hand menu to email someone from your fundraising address book or add a new person to your address book. To add more than one person at a time to your address book, click the Address Book button above the text box on the right side. Once your recipients have been chosen, you can personalize your message. You can also preview your message before you send it.

 

If you require assistance please contact our Events team at events@wwfcanada.org or call us at 416-484-7700 or toll free at 1-800-26-PANDA (72632). We will be glad to assist you.

 

Want to show your support for the planet? Become an event sponsor or donate prizes to the Climb! Contact our Manager of Partner Marketing, Sarah Powell at spowell@wwfcanada.org or 416-489-4567 ext. 7305.