FAQs
Find answers to all of your Heart&Stroke Big Bike questions.
About Big Bike Registration DonationsAbout Big Bike
What is the Heart&Stroke Big Bike?
It's a unique fundraising event (you ride a 30 seat bike after all!) that’s perfect for companies, organizations and groups that want to help create more survivors.
How far do we ride on event day?
It varies by location and route, but generally about 2km.
How long is the event?
The ride itself typically takes 15-20 minutes. You should arrive 15-30 minutes before your scheduled ride time to hand in donations and have a team photo taken. Some teams plan post-event activities—hopefully yours is one of them!
Do I need to be physically fit to ride the Big Bike?
The Big Bike is similar to, well, pedaling a bike for 15-20 minutes! You can make it a work out, or you can let others do the work. While the Heart&Stroke Big Bike is pedal powered, it’s not overly strenuous. Please be aware that you do need to be able to climb onto the bike unaided.
Does the Heart&Stroke Big Bike event get cancelled if it rains?
No way! The Heart&Stroke Big Bike rides in rain, wind, and even snow! But if there’s lightning or other dangerous weather, the event can be rescheduled or cancelled. In the unlikely event that this happens to your Big Bike event, your Heart and Stroke Foundation representative will liaise directly with your team’s captain.
What recognition will our team receive by riding the Heart&Stroke Big Bike?
Your team name will be displayed on a sign that’s fastened to the front of the Big Bike. As you pedal through the streets, you’re sure to draw attention! Your community will see that your company/organization is pedaling for the Heart and Stroke Foundation and they’ll know that you’re helping to create more survivors.
How long has the Big Bike been raising funds for the Heart and Stroke Foundation in New Brunswick?
2019 will be the 26th year that the Heart&Stroke Big Bike raises money to help create more survivors!
Registration
Why should I register online for the Heart&Stroke Big Bike?
There are a few really good reasons
- It’s easier for teammates to join your team because they can register themselves.
- It’s the only way to get a personal fundraising page and access to the team page.
- There’s less administration for us so more money goes directly to helping create survivors.
- You can raise money quickly and easily by sharing the link to your page. And there’s no need to walk around with a collection envelope.
Please note: you will not be able to join a team if your captain is not online, so send them a friendly reminder to register the team online.
Who can participate in the Big Bike event?
Anyone aged 14 years or older! Individuals aged 14-17 years can ride as long as a parent or legal guardian has provided signed permission on the waiver form.
My son/daughter wants to ride but is younger than 14 years old. Is that okay?
Unfortunately, for safety reasons, we cannot allow anyone under the age of 14 to participate in the Heart&Stroke Big Bike.
You can bring your kid(s) out to cheer your team on though! And they can help you fundraise! It’s great to get the family involved.
How do I register a new team online to ride the Big Bike?
It’s easy, just follow the steps below:
- Select ‘Start a Team’ from the home page
- Select "Create Team"
- Follow the prompts for registration
How do I join an existing Big Bike team?
As long as your team is registered online, it’s quick and easy to register:
- Select “Join a Team” from the menu above
- Search for your team name or captain’s name
- Click on the name and you’ll go the team page
- Click on “Join Team”
- Follow the prompts for registration
If you can’t find your captain or team name, it’s possible that your team isn’t registered online. Please ask the captain to register the team online. Alternatively, you can contact us and we’ll help you out.
Is there a minimum number of riders required to ride the bike?
Ideally, the bike should be full, so that’s 29 riders. The Heart&Stroke Big Bike is ‘pedal powered’ and therefore requires at least 14 people to get the Big Bike rolling. Please contact your local area office for more details.
My organization/company has more than 29 people who are interested in riding the Heart&Stroke Big Bike. Can we register more than one team?
You certainly can! Please speak to your local Heart and Stroke Foundation representative or contact us to find out how. Remember all riders must raise a minimum of $50 in order to participate.
Can I reuse my username and password from previous years?
Usernames and passwords created in 2016 onward can be re-used.
Are my donor list and historical donation info available on the new site?
No, they are not, but there are really simple options within your Participant Center to import your address book and contacts to your new headquarters page and simple email templates that you can use to reach your network.
Donations
How will you use my money?
In short, we’ll use it to create more survivors. Your generous donation will fund research that is desperately needed to develop life-saving treatments that bring hope to heart disease and stroke patients.See what your gift can do.
How do I support a person or team?
It’s easy to find who you’re looking for!
- Step 1: Click on Find a Rider or Find a Team
- Step 2: Enter the person’s first name and last name or team name
- Step 3: Click “Search”
- Step 4: Click on the person or team and you’ll go to their personal fundraising page
- Step 5: Click on “Donate Now”
Thank you for helping us create more survivors!
Do I get a tax receipt for my donation?
Yes! If you donate online, your tax receipt is automatically emailed to the email address you provide at the time of donation. If you give a donation of $15 or more offline (through cash or cheque), we’ll mail you your tax receipt.
If your offline donation is less than $15 and you would like a tax receipt, please ask the person you’re supporting to check the ‘tax receipt’ box on the offline donation form to ensure you receive a mailed receipt.
I haven’t received a tax receipt for my donation. What should I do?
Thank you for supporting us!
Did you donate online?
If your donation was made online, you should automatically receive a tax receipt by email. Sometimes these emails end up in junk mail folders so check your junk mail first. If it’s not there, please email heart.stroke@hsf.nb.ca so we can get you your tax receipt.
Did you donate by cash or cheque?
If your donation is $15 or more, we’ll automatically mail you your tax receipt. If it’s under $15, you will not receive a tax receipt unless you explicitly request one. If you need a tax receipt for donations of under $15, please ask the person you are sponsoring to check the ‘tax receipt’ box on the offline donation form.
For all other tax receipt inquiries, please contact us.
I entered the wrong donation amount. How can I fix it?
Whoops! That happens from time to time. Please email mweatherhead@hsf.nb.ca and we’ll get it corrected for you right away.
